Returns & Exchanges

At E Parkville, we want you to be completely satisfied with your beauty experience. If a product doesn't meet your expectations, you can return or exchange it within 30 days of purchase, provided the item is in its original, unopened condition.

Return Process

• 1.
  Initiate Your Request

  Log into your E Parkville account and select the order you wish to return, or contact our beauty support team with your order number to receive a return authorization.

• 2.
  Prepare the Package

  Carefully pack the unused items in their original packaging, ensuring all protective seals are intact to prevent damage during transit.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned products, your refund will be processed back to your original payment method within 5-7 business days.